Jim KApr 25, 20222 min readService in a Covid World The global pandemic has caused so much disruption in our lives. Perhaps like nothing else in our lifetimes. From quarantines, shut downs...
Jim KDec 9, 20192 min readComplimentary Breakfast and Litter Box?Whether it's a hotel, coffee shop, theme park, grocery store, health provider or other business, good service is expressed in a number of...
Jim KDec 2, 20191 min readA Friendly ReminderNow that the busy holiday shopping season is in full swing, we’ve been giving big thanks to Black Friday, Small Business Saturday, Cyber...
Jim KNov 11, 20193 min readTalk to me if you want to liveas computer systems become more and more advanced, the machines will eventually take over, and push us humans to the sidelines.
Jim KOct 25, 20193 min readA Tale of Two Halloween StoresDelivering a good customer experience should always be a key component of a company's business. Even when pop-up Halloween store...