Jim K
Service in a Covid World
The global pandemic has caused so much disruption in our lives. Perhaps like nothing else in our lifetimes. From quarantines, shut downs...
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Jim K
- Dec 9, 2019
- 2 min
Complimentary Breakfast and Litter Box?
Whether it's a hotel, coffee shop, theme park, grocery store, health provider or other business, good service is expressed in a number of...
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Jim K
- Dec 2, 2019
- 1 min
A Friendly Reminder
Now that the busy holiday shopping season is in full swing, we’ve been giving big thanks to Black Friday, Small Business Saturday, Cyber...
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Jim K
- Nov 11, 2019
- 3 min
Talk to me if you want to live
as computer systems become more and more advanced, the machines will eventually take over, and push us humans to the sidelines.
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Jim K
- Oct 25, 2019
- 3 min
A Tale of Two Halloween Stores
Delivering a good customer experience should always be a key component of a company's business. Even when pop-up Halloween store...
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